Effective Date: October 1, 2014
11th Department ("11th Department", "11th", "we", "our", "us"), owned and operated by Studio Wah Exhibitions, LLC, has a firm commitment to privacy. Your privacy is important to us and we want to make every reasonable efforts to safeguard information collected through our Web site. We strive to offer our site visitors a high quality, interactive and personalized experience.
This Privacy Policy explains our position on information gathering and how we intend to use and share any information we collect. This Privacy Policy applies only to information collected by the 11th Department and Studio Wah Exhibitions, LLC, and does not apply to information obtained or used by its affiliates through other means.
You understand and agree that, by visiting the 11th, you are accepting, without modification, this Privacy Policy. If you disagree with any portion of this Privacy Policy, or have questions regarding it, contact us immediately and refrain from using the 11th until your concerns or the issues raised have been addressed and corrected.
The 11th collects and stores personally identifiable information such as your name, address, phone, and e-mail address. The information that we collect and store about you depends on the page you visit and the services in which you elect to participate. We use this information to operate the services we offer to our customers, improve the quality of our services, offer you opportunities we think will interest you, and better tailor the advertising you see from us to suit you. This information is not shared with anyone outside of the 11th except as provided for in this Privacy Policy or as explained at the time the information is collected.
This Privacy Policy is subject to change from time to time by the 11th and your continued use of the 11thdepartment.com means you agree to, without modification, the revisions. If you are a registered member of the 11th, you will be notified of material revisions to this Privacy Policy via an e-mail message to the e-mail address that you provided at registration. If you are not a registered member of the 11th, you may view revisions to this Privacy Policy on this page. Material changes to this Privacy Policy will be indicated by a revised effective date at the top left hand corner of this page and by a notice posted on the homepage of the 11th. Whether or not you are a registered member of the 11th, it is your responsibility to check back and review this page regularly to ensure you are familiar with the most current terms. Should you object to any such modifications to this Privacy Policy or become dissatisfied with the 11th in any way, your only option is to immediately terminate your membership and discontinue use of the 11th. Otherwise, continuing to use the service after the effective date means that you agree to be bound by the changes, without modification.
INFORMATION WE COLLECT
Access to certain services, special content, and features on the 11th requires users to become registered users, or become members and subscribers to the 11th. Member registration may require you to provide certain personally identifiable information, such as your name, e-mail address, street address, telephone number, gender, and date of birth.
To complete the registration process on the 11th, we will send you a validation e-mail message. You must click the link in the e-mail to fully activate your membership account. At registration you will have the opportunity to Opt out of subscribing to e-mail newsletters and alerts sent to you on behalf of the 11th and its advertisers.
Some features and services of the 11th may require additional personally identifiable information or other demographic information. We may collect other personally identifiable information when you provide feedback, comments, engage in chat, message boards, interactive forums or participate in surveys, or if you contact us offline. For example, when you enter contests you will be asked to also provide your phone number so that we can reach you in the event you have won a prize. All users may decline to share such information with us, by choosing not to register on the 11th or not to use our services. Only registered members or subscribers, however, may access certain content, services and features.
You may also be asked to create a separate registration account with some of the services provided by partners and other third-party providers on the 11th. Be aware that the information collected by a third-party provider will be subject to that provider's privacy policy and terms of service, rather than this Privacy Policy. We, therefore, recommend you review the privacy policy of each third-party service provider with whom you interact and each Web site you visit prior to submitting information in connection therewith.
If you choose to purchase a print subscription to the 11th or an ad when you register, we use PayPal to process credit card payments. We do not collect any credit card information through our Web site, and do not keep any credit card information on our servers. For more information about how we use your credit card and billing information, see the Section below titled "Electronic commerce".
While it is not necessary to create an account with PayPal when paying for the 11th services, you may do so. However, you will be asked to register with PayPal and select a unique username and password so that you have access to your information and can revise it in the future.
If you wish to forward an article to a friend, we will ask that you provide your friend's name and e-mail address. While we may collect statistics on which articles are forwarded, we do not sell, rent, or market your friend's personal information, and retain the information only as long as necessary to provide this service.
PASSIVE DATA COLLECTION AND USE
Like most Web sites, the 11th also collects and logs information automatically and through the use of electronic tools that may be transparent to you, such as your IP address, the name and location of your Internet Service Provider, the type and version of your browser, the length of time that you stay on the 11th, search queries, your click-stream data, the location that referred you to the 11th and the average number of pages viewed. If you visit another Web site prior to browsing the 11th, that Web site might place personally identifiable information within a URL, which may be logged by us. Your IP address is the identifier assigned to your particular computer when you access the Internet. Depending on how you connect to the Internet, your IP address may always be the same, or it may change each time you access the Internet. Note that logging your IP address does not in and of itself provide us with your name, e-mail address or home or work address. We use this log information for systems administration and troubleshooting purposes and may also use it to gather general demographic information about you such as your general location and your Internet Service Provider. To better provide our services to you and to develop member profiles that enable us to tailor the 11th's services and its advertisements to your interests, we may correlate this log information with other information about you, such as your registration information or newspaper subscription records. We may provide to third parties anonymous aggregated (non-personally identifiable) general information about our Web site and its users.
USE OF COOKIES
Most standard Web browsers contain a feature called "cookies," which allow a Web site to place information about a user's visit to that Web site in a small data text file that is stored on the user's computer. Our use of cookie technology will likely be transparent to you and is used to recognize you and hold information from one visit to the next in an effort to increase your ease of use of the 11th and to allow us to better understand how people use the 11th through click-stream analysis. For example, cookies may be used to store information such as your member name and password, sparing you from having to re-enter that information each time you visit. Another example is that we may use cookie technology to control the number of times you see a particular advertisement while visiting the 11th. You can turn the cookies feature off by using your browser preference options, but doing so will severely limit your access to the 11th and may prevent you from registration.
Some of the 11th's third-party content providers also may place a cookie on your computer. If you choose to monitor or restrict cookies that are placed on your computer, you can determine the Web site that is attempting to place a cookie. Those cookies are controlled by the content provider, and you should refer to that provider's privacy policy for further information regarding its use of cookies.
In addition, advertisers may elect to use other advertising companies to serve their ads on the 11th, and advertisers themselves may also place a cookie on a user's computer. We do not have access to the cookies or their contents that are placed by advertisers or by third-party advertising companies. We, therefore, recommend that you read the privacy policy of each and every Web site you visit or with which you interact.
USE OF PERSONALLY IDENTIFIABLE INFORMATION
Personally identifiable information may be accessed by the user who entered it, by the 11th and the 11th personnel, and by certain third parties, such as those who provide technical support or content services to the 11th. For example, your billing and credit card information are processed by PayPal who perform tasks required to complete the purchase transaction. We ask these third parties to keep any personal information supplied by us confidential. We also endeavor to keep your personally identifiable information inaccessible to other users or advertisers of the 11th. Note that your first name may be displayed on the 11th when you visit the 11th as a logged in member. We will also display your e-mail address and contact information in your Member Center. While no Web site is completely secure, we make reasonable efforts to secure the Member Center, such that; it can only be accessed by logging in with your unique username and password.
We may also disclose personally identifiable information when deemed necessary or appropriate:
• to comply with a subpoena or other service of process, court order, or other legal proceeding, or if otherwise requested by a legitimate law enforcement body to cooperate in their investigations;
• to otherwise comply with applicable law;
• to prevent, investigate, or to take some other action against illegal activities, potential fraud, potential physical threats to any person, or as required by law;
• to comply with part of the sale or transfer of business assets, if we sell all or a part of our business;
• to protect the rights, property, or safety of the 11th, its affiliates or others.
USE OF AGGREGATED INFORMATION
To describe our services to prospective partners, advertisers and others, we may use your personally identifiable information to create a compiled, aggregate and anonymous view of the the 11th audience and their usage patterns ("Aggregated Information"). We use Aggregated Information to operate our services and to better understand our audience as we develop new content and services. Aggregated Information may also be shared with third parties with whom we contract to provide content and services on the 11th as well as advertisers so that they can better understand our audience. For example, we might disclose that a certain percentage of our users are male/female or within a certain age range or live within a geographic area or cluster of ZIP codes.
CHILDREN'S PRIVACY
the 11th is particularly concerned with providing a safe online environment for children. Children under the age of 18 will not be allowed to register and become a member of the 11th in order to access the 11th special content, features and services. We do not knowingly collect or solicit personally identifiable information from or about children under 18 except as permitted by law. If we discover we have received any information from a child under 18 in violation of this Privacy Policy, we will delete that information immediately. If you believe we have any information from or about anyone under 18, please contact us at the email below.
11th Department, policy(at)11thdepartment.com.
MEMBER MAIL AND E-MAIL OFFERS
the 11th does not rent, sell, barter or give away its user or member lists or its users' or members' names, e-mail addresses or mailing addresses for use by advertisers and other third parties for the purpose of solicitations, unless the user has previously given his or her consent at the time of general registration or registration for a specific contest or service. If a user granted permission to receive solicitations (referred to on the 11th as e-mail Offers) at the time of registration but subsequently wishes to opt out from receiving such solicitations, the user may login and go to the Member Center to change one or more of the category-specific permissions related to receiving e-mail from the 11th and the 11th advertisers.
All registered users will receive periodic Member Mail e-mail related to their membership account or various features and services on the the 11th Web sites to which their membership entitles them access. Because Member Mail is an integral part of our service to you, users cannot opt-out of receiving Member Mail. If you do not want to receive Member Mail, your only option is to terminate your membership by following the directions in the Member Center.
Separate from the 11th Member Mail, the 11th may send you information via e-mail about various products or services that we believe may be of interest to you, including e-mails that may contain content provided by third-party advertisers. If you do not want to receive this information, you can Opt out by changing your permission setting for the 11th Promotions e-mail in the Member Center. The Member Center also allows you to select which categories of e-mail Offers might interest you. You can also change your Opt out preferences in the Member Center.
When a user specifically authorizes e-mail solicitations we make available the user names and other Personally Identifiable Information in accordance with the applicable license.
Our HTML-encoded e-mail messages may include graphic files, which we use to gather information about e-mails sent to our members. When such a message is opened in an HTML-capable e-mail program, the recipient's computer accesses our server to retrieve the graphic file, and allows us to record and store the date and time, the recipient's e-mail address, and other standard logging information. These HTML-encoded e-mail messages may also read cookies.
AFFILIATED SITES, LINKED SITES AND ADVERTISEMENTS
the 11th expects its partners, providers of content and services and advertisers to respect the privacy of its users. Be aware, however, that third parties, including our partners, providers of content and services, advertisers and others accessible through our site may have their own privacy and data collection policies and practices. For example, during your visit to the 11th you may link to, or view as part of a frame on a the 11th page, certain content that is actually created or hosted by a third party. Also through the 11th you may be introduced to, or be able to access information, services, Web sites, features, contest or sweepstakes offered by other parties. Studio Wah Exhibitions, LLCS, and the 11th are not responsible for the actions or policies of such third parties. You should use common sense when you navigate the Web and be aware of when you travel outside of the 11th. In addition, you should carefully review the applicable privacy policies of each Web site you visit and each Web service you use.
ELECTRONIC COMMERCE
For certain electronic commerce services on the 11th, such as placing ads electronically or subscribing to the 11th, we require additional information. To complete these transactions, we use PayPal, who may collect information from you such as your name, credit card number and other financial or personally identifiable information. We endeavor to protect the security of your payment information during transmission by using Secure Sockets Layer (SSL) technology, when necessary, which encrypts information you submit. the 11th uses credit card and shipping information only for the purpose of completing the transaction and does not provide this information to third parties except for the providers of the transaction processing and the issuers of credit cards in order to process the transaction, or as otherwise set forth in this policy.
CHANGING YOUR PERSONAL INFORMATION AND DELETING YOUR ACCOUNT
In general, if you are a registered member or subscriber, you may return to your account information page in the Member Center to update the information you previously provided to us. To prevent minors from improperly entering contests for which they are not eligible, we may require additional proof from people asking to change information regarding their date of birth. the 11th may retain personal information for an indefinite amount of time.
You can delete your the 11th membership account in the Member Center by clicking on the link labeled "delete my account." By doing so, all but a transactional record of your membership account will be removed from our databases, though some records may remain on back-up media. Note that by deleting your account, you will cancel your membership and may no longer be able to access those parts of the 11th for which membership is required.
REMEMBER THE RISKS WHEN YOU USE THE INTERNET
You should know that when you voluntarily disclose personal information on the the 11th Web site (for example, in the discussion forums), that information can be collected and used by others and may result in unsolicited messages from other people. While we do our best to protect your personal information, we cannot be responsible for information that you choose to publicly disclose. Further, you are solely responsible for maintaining the secrecy of any passwords or other account information. Although we make good faith efforts to store the information we collect in a secure operating environment that is not available to the public and to work with responsible third parties, we cannot guarantee complete security for your information.
In addition, our advertisers, content providers, partners and other Internet sites or services that may be accessible through the 11th have separate data and privacy practices that are independent of us, and we disclaim any responsibility or liability for their policies or actions. Please contact those sites directly if you have questions about their privacy policies.
INTERNATIONAL USERS
If you are an international user, by using the 11th or by registering for any of its services, you agree that the 11th may collect, use and transfer your personal information as described in this privacy policy, including transfers outside the country where you live. If you reside in a country in the European Union or other jurisdiction that provides access rights under law, you may access your personal information or have it corrected or updated by going to your account information page in the Member Center and personally updating the information in accordance with applicable law or by contacting us at the address or e-mail set forth below. In some jurisdictions, you may be charged a reasonable fee for access to information.
PLATFORM FOR PRIVACY PREFERENCES
the 11th supports P3P, the Platform for Privacy Preferences, which allows us to convey our privacy policies, to the extent possible, in standardized, machine-readable code. While the 11th supports P3P, the resulting code has inherent limitations such that it does not fully and may not accurately express all of our data practices. Some P3P-enabled browsers may interpret the same P3P code in different ways, while others may interpret P3P code in a manner inconsistent with the original intention. Accordingly, your browser's interpretation of the P3P code should only be considered as a short-hand expression of our privacy practices. This Privacy Policy remains our primary policy, and takes precedence over the P3P code or other privacy principals for all purposes.
CONTACT INFORMATION
If you have any questions or comments about our policies, we may be reached at the 11th at policy(at)11thdepartment.com.